EST® Hotels & Residences is committed to making its website accessible to the widest possible audience, regardless of technology, ability or individual circumstances.
We continuously review and improve the accessibility, usability and technical quality of this website. Accessibility is considered both when existing content is revised and when new content, services or functions are developed.
This website is partially compliant with the applicable accessibility requirements.
The website is generally accessible. However, a limited number of individual elements do not yet fully meet all relevant accessibility requirements. Because these findings affect only a small proportion of the website, they are classified internally as minor accessibility issues.
This classification does not reduce our commitment to correcting them. The identified issues are being reviewed and will be remedied as soon as reasonably possible.
The legal requirements applicable to a website depend on the nature of the website, the organisation operating it, the services provided through it and the national law of the relevant EU Member State.
Directive (EU) 2016/2102 on the accessibility of the websites and mobile applications of public sector bodies applies primarily to websites and mobile applications operated by public sector bodies.
Under the Directive, Member States must ensure that covered websites and mobile applications are made more accessible by making their content and functions:
The Directive also requires public sector bodies to provide and regularly update an accessibility statement. The statement must describe the website’s compliance status, identify inaccessible content, provide a feedback mechanism and include information about the applicable enforcement procedure.
View Directive (EU) 2016/2102 on EUR-Lex
Commission Implementing Decision (EU) 2018/1523 establishes the model accessibility statement to be used in connection with Directive (EU) 2016/2102.
For public sector websites, the final accessibility statement should be adapted to the mandatory national version of this model. In particular, it should contain:
This statement follows the general structure of the European model but must be supplemented with any wording and information required by the national law of the relevant Member State.
View Implementing Decision (EU) 2018/1523 on EUR-Lex
Directive (EU) 2019/882, commonly referred to as the European Accessibility Act or EAA, establishes accessibility requirements for specified products and consumer services.
The requirements have applied through the national implementing legislation of the EU Member States since 28 June 2025.
Services covered by the EAA include, among others:
A private website is therefore not automatically covered solely because it is publicly accessible. The EAA generally becomes relevant where the website, application or digital interface is used to provide a service falling within the scope of the Directive.
Service providers covered by the EAA must ensure that their services meet the applicable accessibility requirements. They must also prepare information explaining how the service complies with those requirements and make that information available in an accessible manner.
The precise obligations, exceptions, supervisory authorities and enforcement procedures are determined by the national legislation implementing the EAA in the relevant Member State.
View Directive (EU) 2019/882 on EUR-Lex
EU directives do not generally replace national legislation directly. They require each EU Member State to transpose the European requirements into its own legal system.
The final legal assessment must therefore take account of:
Where national law establishes stricter or more specific requirements, those national provisions take precedence for the operation of the website.
EN 301 549, “Accessibility requirements for ICT products and services”, is the principal European technical standard used to assess the accessibility of information and communication technology.
For websites, the standard includes requirements relating to matters such as:
For public sector websites, compliance with the applicable harmonised version of EN 301 549 provides the relevant technical benchmark under Directive (EU) 2016/2102. The version formally referenced in the Official Journal of the European Union and the applicable national legislation must be taken into account.
The Web Content Accessibility Guidelines, commonly referred to as WCAG, are internationally recognised technical accessibility guidelines developed by the World Wide Web Consortium.
WCAG requirements are structured around four principles:
WCAG are not, by themselves, an EU directive or regulation. However, WCAG criteria are incorporated into the European technical standard EN 301 549 and are therefore an important technical basis for assessing compliance with European and national accessibility requirements.
Unless a different legal standard applies, this website aims to meet WCAG Level AA requirements and the relevant provisions of EN 301 549.
The wider European legal framework includes the Charter of Fundamental Rights of the European Union.
Article 21 prohibits discrimination, including discrimination on the grounds of disability. Article 26 recognises the right of persons with disabilities to benefit from measures designed to ensure independence, social and occupational integration and participation in the life of the community.
These provisions provide an overarching fundamental-rights context for European accessibility legislation.
View the Charter of Fundamental Rights on EUR-Lex
The European Union and all EU Member States are parties to the United Nations Convention on the Rights of Persons with Disabilities.
The Convention is a legally binding international instrument that requires its parties, within their respective areas of competence, to promote and protect the equal enjoyment of human rights by persons with disabilities.
Article 9 of the Convention addresses accessibility, including access to information, communications and information technologies. The Convention forms an important basis for the development and interpretation of European accessibility legislation.
The following issues currently affect a limited number of elements:
The identified issues are limited in number and scope. Nevertheless, all findings are being reviewed and will be corrected as soon as reasonably possible.
The planned measures include technical adjustments, content revisions and improvements to the semantic structure of affected pages. The website will continue to be reviewed as part of the organisation’s ongoing accessibility and quality-assurance processes.
This statement was prepared on [Date].
The accessibility of the website was assessed using: [internal self-assessment / automated testing tools / manual accessibility testing / external accessibility audit].
The assessment was conducted with reference to the applicable national legislation, EN 301 549 and the relevant WCAG Level AA criteria.
This statement was last reviewed on [Date].
If you encounter an accessibility barrier, require information in an alternative format or wish to provide feedback about the accessibility of this website, please contact us using the following details:
We will review accessibility-related enquiries and make reasonable efforts to provide an accessible response or alternative.